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Received a final bill showing a credit over $12. I havent received a refund and its near impossible to talk to koodo. Ideas?

Hi @Jdh 

We have checked and a refund has been processed yesterday.

You should receive it by cheque to the address on file. 

For more info about refunds, please check https://www.koodomobile.com/en/help/things-know-about-cancelling-koodo

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