Koodo Communauté
Question

Found a phone


I found a phone last year that is a few years old. It’s an iPhone 6. It seems to work fine on wifi but when I put my Koodo sim card in it it doesn’t connect to the network and cannot make a call. How do I find the owner using the IMEI number? How do I find out if it is locked to a specific carrier? How do I find out if it is on the black list of lost phones and how to reactivate it? How does it become useful again?

 

Thanks!


3 commentaires

Niveau d'utilisateur 7
Badge +4

Once it’s blacklisted, this phone is of no use. Try poking in carrier settings. It may tell you which carrier it was with.

There was no emergency contacts. The phone has be reset/restored successfully.

I did the device check suggested. It only says it is on the blacklist of lost/stolen phones. What do I do from now? It doesn’t say which carrier locked it. How do I find out which carrier so I can contact them?

Thanks!

Niveau d'utilisateur 7
Badge +4

Unfortunately unless it has a contact named : home, mom, dad or something along those lines, there’s no way to find to whom it belonged. For blacklisting check here : https://www.devicecheck.ca/check-status-device-canada/

Commenter