Koodo Communauté
Question

Will Koodo suspend services without notice if you are behind on your bill.??


  • New User
  • 3 commentaire

Will Koodo  suspend services without notice if you are behind on your bill.??


5 commentaires

Niveau d'utilisateur 7
Badge +4

Not if you notify them to tell them you’re behind on payments

How do I notify them if they don’t answer the phone?. The chat on the site is a bot and is useless to solve this.

They don’t answer the text messages. Tried every which way to read customer support. nothing works.

Let us slide until the crisis is over. We are in voluntary confinement and cutting off our phones is not good at all.

Niveau d'utilisateur 7
Badge +4

They might not cut off your service, but you are still responsible for the bill. You could pay the bill online or pay through online banking. https://www.koodomobile.com/en/help/how-pay-your-bill

Niveau d'utilisateur 7
Badge +4

How do I notify them if they don’t answer the phone?. The chat on the site is a bot and is useless to solve this.

Have you tried FB messenger? 

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