Koodo Communauté

Not able to reactive account


Anybody had this problem before?

I recently broke my phone (mid oct) and was not able to do it. I had a rep called me and temporary deactivate the account. Now i want to speak to a rep to reactive it and there are no way to speak to one on customer support (they hang up after asking to go to self serve) and self serve is not available for me on the website because account is deactived. They cannot call me back because my line has an extension.

Completely stuck right now

1 commentaire

Niveau d'utilisateur 7
Badge +4

I think you’ll need to contact them through FB at this point : www.m.me/Koodo